TERMS
Zero Tolerance Policy for Substance Use
DFW RIDE LLC has a zero-tolerance policy for driver’s use of intoxicating substances in any form. Failure to adhere to this policy will result in immediate termination. Please report any issue immediately to 817-400-4181 or [email protected]. And avail our best Airport luxury Car Services in Dallas, Fort Worth and Grapevine TX.
Standard Fares
DFW Ride LLC standard Fares. All fares are quoted on the DFWride.com website based on the standard fees for the vehicle type that is selected. DFWride does not offer “hailable” services. All rides are required to be booked online or arranged ahead of time with our dispatch system or live dispatchers directly. Hourly rates are $95-$225 per hour depending on the vehicle type selected at booking, plus applicable toll and surcharges.
City of Dallas Regulations
Effective 12/17/22
DFW RIDE LLC has a zero-tolerance policy for drivers use of intoxicating substances in any form. Failure to adhere to this policy will result in immediate termination. DFW offers wheelchair accessible vehicles that are available upon request.
Contact Information for Complaints
If you would like to register a complaint with the City of Dallas, please contact the City at the contact information below:
- By Phone: Simply call 3-1-1 when inside Dallas’ city limits. You may also access Dallas 3-1-1 by calling (214) 670-3111 from any location.
- Online: Visit Dallas CRM Service Types
- Mobile Application: Access your phone’s app store, locate and download the Our Dallas mobile app (iPhone App Store, Google Play Store)
- City Hall On-the-Go: Create a “City Hall on the Go” service request.